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It is mandatory for banks to strictly follow the RBI guidelines and maintain proper records.

Owning a property is a dream for many. It’s important to ensure that property developers do not fleece consumers.

While manufacturers do tend to be indifferent to consumers’ concerns, consumers can’t label everything ‘unfair trade practice’.

When handed faulty products, consumers must fight until manufacturers are brought to book.

In the interests of the consumer, telecom service providers should monitor bill charges and also keep track of unregistered telemarketers.

Filing baseless claims with a consumer forum could invite dire consequences.

Banks must employ customer-friendly approach in simple matters, and not harass borrowers.

Non-refund of prepaid food card balance and hiking food prices in malls and multiplexes need attention

It’s important laws are stricter and penalties severe on public smoking and spitting.

It is important that there is transparency on exchange rate and ‘wastage’ charges on gold jewellery.