A system should be in place to ensure that the experience at ration shops is hassle-free.
While one is entitled to follow one’s beliefs – such as buying gold for Akshaya Trithiya, it’s important to be aware of one’s rights.
The lack of documentary evidence often makes it difficult for consumers to initiate legal action against erring service providers.
Why were some of the electorate unable to cast their vote in the recent elections?
There needs to be rules to ensure that ambulances have the right of way on our hands.
Regulators should ensure consumers can fully benefit from mobile number portability.
There are remedial systems in place, but banks must treat customers with a little more care.
What does a customer do when companies involved in communication-related services slip up?
What does the common man do when he faces problems in land schemes floated by the Government?
Speedy redressal of cases is the need of the day. But the provisions of Consumer Protection Act 1986 are not being followed in spirit.
What’s the procedure to be adopted when a defaulter settles dues to the bank?
An experts group to voice consumer concerns is the need of the hour.