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Representations

Representation to the Ministry of Consumer Affairs in light of the Supreme Court judgement exempting lawyers from the purview of the Consumer Protection Act

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CAG's representation to the Department of Consumer Affairs, asking that the Supreme Court's judgement placing lawyers outside of the ambit of the Consumer Protection Act, be reconsidered, as such a move will defeat the very purpose of the  Act, and will be detrimental to wider consumer interest.

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Charter of Demands to the RBI

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CAG submitted a charter of 13 demands to the RBI - each demand meant to strengthen consumer security and confidence in digital payments. These demands are based on an extensive survey carried out by CAG, aiming to understand the digital transactions landscape, reported areas of concern, and recommendations to improve on these. 

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Comments on Tamil Nadu Electricity Regulatory Commission's drafts amendments

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CAG submitted comments and suggestions to the Tamil Nadu Electricity Regulatory Commission on its draft amendments to Distribution Code, Supply Code, Distribution standards of performance, Consumer Grievance Redresal Forum and Electricity Ombudsman regulations.

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Comments on Chennai Smart Urban Roads project's exclusion of non-motorised and shared transport

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CAG submitted comments and suggestions to the Highways Department, Government of Tamil Nadu, on the exclusion of non-motorised and shared transport under the Chennai Smart Urban Roads project.

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Comments on Tamil Nadu Electricity Regulatory Commission's implementation of tariff 1D

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CAG submitted comments and suggestions to the Tamil Nadu Electricity Regulatory Commission on issues related to implementation of tariff 1D, ie, tariff revision for common spaces in multi tenement apartments in the state.   

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Comments on the petition for determination of Miscellaneous (non-tariff) charges

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CAG submitted comments and suggestions on the petition by Tamil Nadu Generation and Distribution Corporation (TANGEDCO) for determination of Miscellaneous petition (Non-Tariff), to the Tamil Nadu Electricity Regulatory Commission (TNERC).

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Comments on the petition for determination of tariff (T.P.No.1 of 2022)

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CAG submitted comments and suggestions on the petition by Tamil Nadu Generation and Distribution Corporation (TANGEDCO) for determination of tariff (T.P.No.1 of 2022), to the Tamil Nadu Electricity Regulatory Commission (TNERC).

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Letter to the Minister of Transport, Tamil Nadu congratulating the government for the increased penalties under MVAA 2019

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CAG wrote a letter to the Minster of Transport, Tamil Nadu appreciating the government's G.O for increasing the penalties for several violations as per the Motor Vehicles Amendment Act 2019.

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Letter to Secratary of Consumer Affairs Department on the importance of protecting consumers from unfair pricing algorithms

Following an investigation by Consumers International that personal data is being used in a non-transparent way by dating app Tinder to set the prices that consumers pay for services, CAG wrote to the Secretary, Department of Consumer Affairs, asking that this be looked into.

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