CAG

This study attempts to capture consumers' perspectives on their electricity issues and their own suggestions to solve these by framing/revising regulatory provisions for the same. Relevant electricity regulations in Tamil Nadu were mapped in line with issues highlighted by consumers and checked for gaps, if any. Further, new regulatory provisions are proposed as a means to bridging identified gaps. In summary, our findings suggest that there is adequate scope to pursue revisions in the regulations based on consumers’ perspectives.

This report summarises the proceedings of the National Consultation on Draft Environmental Impact Assessment 2020 held on World Environment Day 2020. This event was a collaborative effort of CAG, Movement for Advancing Understanding on Sustainability And Mutuality, and Environment Support Group.

All you need to know about the interest on your advance payment towards your electricity bill amount. 

All you need to know when you have a complaint about error in your electricity bill.

Here are the various payment methods that you can opt for while paying your bimonthly electricity bill.

A quick reference guide to make your electricity bill payment via TANGEDCO's online account and mobile application.

This pamphlet outlines the various steps involved in determining electricity tariff in Tamil Nadu.

This booklet presents the three tiers of consumer grievance redressal mechanism and provides the relevant points of contact that consumers can reach out to in case of electricity grievances.

This workbook illustrates how household consumers are charged for their electricity consumption and how this differs across various tariff slab rates.