ECC - Tiruvallur conducted outreach meetings in Sekkadu (March 11, 2018), Gopalpuram (March 24, 2018) and Tiruninravur (April 28, 2018) of Tiruvallur District, to promote ECC among the public. It was organized by Mr. M. Dhanraj (ECC Coordinator), and Mr. Nagarajan (ECC Volunteer). ECC handbills were distributed to the public in the villages of Pattabiram and Tiruninravur to promote and create awareness on ECC. Mr. M. Dhanraj explained the functions and objectives of ECC and described the process of registering electricity complaints.

ECC - Tirunelveli, in association with Tirunelveli District Consumer Rights Protection Sangam, conducted outreach meetings at North Thalayathu (March 28, 2018) and Keela Natham (April 29, 2018) of Tirunelveli District. The objective of the meeting was to educate consumers on the ECC’s functions, energy governance, and electricity problems.

The Electricity Consumer Cell (ECC), Cuddalore, organized a capacity building programme on “Energy Efficiency and Renewable Energy” on March 28, 2018, at Velangappatu, Cuddalore district. The purpose of the programme was to build consumer awareness on energy conservation and to educate them about energy-efficient devices and renewable energy concepts at the household level. National Social Service (NSS) club members of the Annamalai University participated in the programme.

To understand TANGEDCO's compliance with the Distribution Standards of Performance Regulation 2004 (DSOP 2004), CAG filed a series of RTI's with select Electricity Distribution Circles. DSOP regulations outline the minimum standards of performance that TANGEDCO should operate within while supplying electricity to its consumers. This is the RTI reply obtained from the Vyasarbadi EDC.